The personnel was helpful and beneficial and the space was clean and comfortable. The resort is in a very awesome site with beer yard views on Penrith Castle and 1 min wander from coach station from which buses into the lakes depart. I rang the hotel on our way again https://penrith-to-sydney-airport01358.blogars.com/27607293/how-penrith-taxi-can-save-you-time-stress-and-money